We always appreciate when rooms are cleared as much as possible before we arrive, it makes our job easier and your results better. If you are unable to move furniture yourself, our technicians can help move reasonably sized furniture items before the start cleaning.

No, our dry cleaning process means your carpets are ready to walk on straight away. If your carpet needs us to use a steam cleaning method instead (we'll advise you if this is the case) your carpet will normally be dry in 2-4 hours after we leave.

In almost all cases, yes. Our carpet cleaning removes the vast majority of everyday stains and smells. Even more troublesome stains such as paint, make up or alcohol can be completely resolved as long as we are called in quickly enough. For deeper issues like pet wee, we can apply specialist treatments if needed.

We offer carpet cleaning across the North East including Hartlepool, Durham, Darlington, and Newcastle, and we’re always happy to travel a bit further for a clean if you are a regular customer.

Out technicians are trained professionals. We are completely confident in their ability to use professional equipment and solutions effectively without issue. For our customers peace of mind we offer a no damage guarantee and have a comprehensive public liability insurance policy in place.

Yes. We will let you know when we are going to arrive well ahead of time so you can get on with your day. If there is going to be a delay, we'll always keep you in the loop to avoid any inconvenience.